Changing Roomz Terms of Service

Introduction

Welcome to Changing Roomz, the premier relationship counselling service in Western Australia. These Terms of Service (“Terms”) govern your use of our services. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

Services Provided

Changing Roomz offers a range of relationship counselling services, including but not limited to individual therapy, couples therapy, and group therapy sessions. Our services are designed to help clients improve their relationships and overall well-being.

Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. 

Appointments and Cancellations

Scheduling

Appointments can be scheduled through our website, by phone, or in person. We strive to accommodate your preferred times but cannot guarantee availability.

Cancellation Policy

We require at least 24 hours’ notice for cancellations or rescheduling. If you cancel with less than 24 hours’ notice or fail to attend a scheduled appointment, you may be charged a cancellation fee. 

Fees and Payment

Service Fees

Payment Methods

We accept various payment methods, including credit/debit cards, electronic transfers, and cash. All payments are processed securely.

 

Confidentiality

We are committed to maintaining the confidentiality of your personal information and counseling sessions. Your information will not be disclosed to third parties without your explicit consent, except as required by law.

Code of Conduct

Client Conduct

Clients are expected to conduct themselves respectfully during counselling sessions. Any form of abuse, harassment, or inappropriate behaviour will not be tolerated and may result in termination of services.

 

Counsellor Conduct

Our counsellors are bound by professional codes of ethics and conduct. They are committed to providing a safe, supportive, and non-judgmental environment for all clients. 

 

Limitation of Liability

Changing Roomz aims to provide the highest quality counseling services. However, we do not guarantee specific outcomes. To the fullest extent permitted by law, Changing Roomz shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services.

 

Changes to Terms

We may update these Terms from time to time. Any changes will be posted on our website, and you are encouraged to review these Terms periodically. Your continued use of our services after any changes constitute your acceptance of the new Terms.

 

Governing Law

These Terms are governed by and construed in accordance with the laws of Western Australia. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Western Australia.

 

Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Address: Changing Roomz PO Box 502 North Perth WA 6906

Phone: 0434 535501

Email: [email protected]

Website: www.therelationshipcounselling.com

By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for choosing Changing Roomz for your relationship counselling needs.